Pratical information

 

If I book Parkhoeve as a holiday home, will there be other guests staying on the property?

No, the entire house, including the wellness facilities, is for your private use. If you have booked the holiday home without both glamping tents, other guests may be staying in one of our glamping or bohemian tents. However, they will not have access to the holiday home or wellness facilities. Who is the holiday home suitable for? The holiday home is suitable for groups of up to 21 people. On request, we can add 3 single beds and 3 baby cots. If you need more sleeping accommodation, you can also book our 2 glamping tents or 2 bohemian tents (available from May until the end of September), each accommodating 4 people. Ideal for families, groups, associations, team-building events, companies, cyclists, groups of friends, etc.

 

Can I host a party in the holiday home?

The holiday home must not be used as a party venue for external groups without permission. You may, however, organise a party for guests staying at the holiday home, provided it does not disturb the neighbours. No loud music or loud conversations after 10 p.m. Is there a room where we can all sit together? Yes, the whole group can sit together in both the veranda and the living areas.

 

Are towels provided?

Each person receives 1 large towel, 1 small towel, 1 bathrobe and 1 bath mat. Is toilet paper provided? Yes. Is smoking allowed in the holiday home? No, smoking is not permitted inside the holiday home.

 

Are pets allowed?

Pets are allowed in the glamping tents. In the holiday home, pets are welcome on the ground floor (except in the kitchen). Pets are not allowed in the bedrooms.

 

I left something behind in the holiday home. What should I do? Send us an email (info@parkhoeve.com) describing what you have lost, and we will check our lost property.

 

Does the holiday home have a lift? No, there is no lift. 2

 

What facilities are available?

Please visit www.parkhoeve.com/vakantiewoning for a detailed description.

 

What time can I check in?

Check-in is from 3 p.m. Earlier check-in is available on request.

 

What time do I need to check out?

Check-out is before 10 a.m. Late check-out is available on request.

 

Does the holiday home have free Wi-Fi?

Yes, Wi-Fi is available. Please note that the signal may not be equally strong in every part of the holiday home. Network name: Parkhoeve Password: Parkhoeve There is no Wi-Fi in the glamping or bohemian tents. Do we need to bring our own coffee beans for the coffee machine in the veranda?

 

We fill the coffee machine with coffee beans before your arrival. This is normally enough for a weekend. If you would like more coffee, you are welcome to bring extra coffee beans.

 

Can we have breakfast in the morning? Yes. We can provide a freshly prepared breakfast buffet with fresh bread rolls, hot and cold drinks, sweet and savoury spreads and toppings, bacon, eggs, fruit, yoghurt, granola, etc. We prepare the breakfast on site and clean up afterwards. If you would like a freshly prepared breakfast buffet, please let us know well in advance, preferably at least one month before your arrival. You can still adjust the number of guests a few days before arrival.

 

Does the holiday home have baby cots and high chairs?

There are 3 baby cots and 9 high chairs available. Please let us know if you need a baby cot. I

 

s there parking nearby? Yes, there is a large free car park on our property.

 

Can we rent bicycles? Yes, please email info@parkhoeve.com one week in advance so that we can get the bicycles ready and charge their batteries. We have 10 electric bikes and 1 electric cargo bike.

 

Can I store my own bicycle somewhere safely? Yes, you can store your bicycle in our bicycle storage area. Please let us know before arrival so that we can send you the access code.

 

Is the holiday home well located for sightseeing and activities? Yes, have a look at some ideas for nearby activities on our website: https://www.parkhoeve.com/activiteitenindeomgeving 

 

Can I receive an invoice? Just let us know and we will provide you with an invoice.

 

Will someone be present at the holiday home when we arrive and leave? We will let you know in advance whether someone will be present or where you can find the key.

 

Where exactly is the holiday home located? Genendijkerveld 19, 3945 Ham.

 

Is there a barbecue? Yes, there is a charcoal barbecue. Please remember to bring your own charcoal. We ask that you leave the barbecue clean.

 

Is the house cleaned, or do I need to clean it myself? We only ask you to:

• Gather all bed linen and towels in one place.

• Put the furniture back in its original position.

• Empty the bins and sort the waste into the correct rubbish bags, following the instructions displayed on site.

• Wash and put away the dishes.

• Clean the barbecue.

 

Are staff present?

One of our colleagues may occasionally stop by, mainly to maintain the garden, carry out necessary repairs or deal with administrative matters.

 

Is there a supermarket nearby?

There is a supermarket just 6 minutes from Parkhoeve.

• Colruyt and Collect & Go, Diesterstraat 172, Tessenderlo.

• Jumbo, Diesterstraat 171, Tessenderlo.

• Lidl, Diesterstraat 213A, Tessenderlo.

• Delhaize, Kolmen 27, Tessenderlo.

 

Is there a bakery nearby?

• Borgmans, Neerstraat 3, Tessenderlo.

• Wijckmans-Reyners, Dorpsstraat 29, Ham.

• Marien, Diesterstraat 168, Tessenderlo.

 

Can I charge my car at Parkhoeve?

No, this is not permitted. Our electrical sockets are not designed for charging cars. Doing so could cause a power outage and damage our electrical installations. If we discover that a car has been charged, a fee of €100 per day will be charged after your stay. 4 Are there charging stations for electric cars near the holiday home? The nearest charging station is just 4 minutes from the holiday home. Floralux, Dijkstraat 35a, Ham. https://nl.chargemap.com/cities/ham-BE

 

Can we reach Parkhoeve by public transport?

Yes, the “Genendijk kerk” bus stop is about a 15-minute walk away. https://www.delijn.be/nl/

 

Is there a train station nearby?

Yes, Diest railway station is 13 km away and Geel railway station is 15 km away.

Diest station: Stationsplein 1, Diest.

Geel station: Stationsplein 43, Geel.

https://www.belgiantrain.be/nl

 

Can we book a taxi?

We work with VDR Taxi. You can contact them on 0477/177987. https://www.vdrtaxi.be/

 

Do we need to bring coffee?

Every room has a Nespresso machine with 4 coffee capsules provided per room. We fill the coffee machine in the veranda with coffee beans, which should last for a few days. If you would like more coffee, you can bring your own coffee beans.

 

Which caterers can we use?

We recommend the following caterers:

• Finedine: https://finedine.be/ — 0492 07 90 52.

• Olivelli: https://olivello-catering.be/ — 0486/681625.

• Foodforyou: https://foodforyou.be/ — 014 31 80 66.

• Kippenhof: https://www.kippenhof.be — 0496/71 47 22.

 

Are there restaurants nearby?

• Grammofoon: Stationsstraat 60, 3945 Ham. 

• Tomatto: Stationsstraat 18/2, 3980 Tessenderlo. 

• Eetcafe Den Anker: Markt 3, 3980 Tessenderlo.

• Brasserie Het Loo: Rodeheide 5, 3980 Tessenderlo.

• Het wit Hoeveke: Baal 74, 3980 Tessenderlo.

• Restaurant Sicilia: Paal Holststraat 1, 3583 Paal.

• De Gastvrijheid: Koningin Astridplein 40, 3970 Leopoldsburg.

• Cacaooh: Bevrijdingsplein, 3970 Leopoldsburg.

 

Can I leave my rubbish at Parkhoeve?

Yes, provided you sort your waste and place it in the correct bags and containers. Waste must be sorted as follows:

- Food waste: directly into the green container, without a plastic bag!

- Plastic, metal and drinks cartons: into the blue PMD bag in the container for blue bags.

- General waste: into the grey rubbish bag with yellow dots, in the container for grey bags.

- Paper: into the paper container.

- Glass: into the glass recycling bin.

A charge of €100 per container applies if waste is not sorted or is thrown loose into a container. Please take empty bottles from foreign beers home with you, as we cannot return them in Belgium.

 

Are drinks available?

Yes, we have a beer tap. Reserve your 20-litre keg of Cristal beer for €91 in advance, and we will have it chilled for you. We also stock a selection of drinks in the fridge: still and sparkling water, Ed Brukske Blond and Triple, Westmalle, Duvel and Chouffe. You can also buy large bottles of Coca-Cola, Coca-Cola Zero, still and sparkling water, Fanta and various wines from us. You can pay in cash or via Payconiq.

 

Kitchen

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Is hand soap provided in the kitchen?

Yes. What is included in the kitchen pack? 4 towels, 4 dishcloths, 1 PMD recycling bag and 1 general waste bag. You can reserve an extra kitchen pack (€7.50) by emailing us (info@parkhoeve.com).

 

Is there a blender?

Yes.

 

Is there a deep fryer?

Yes. Please remember to bring your own frying oil and take it away afterwards, or pour it into the designated blue drums.

 

What equipment is available in the kitchen?

• 1 large professional Unox CHEF TOP oven with grill, steam and other functions.

• 1 chest freezer.

• 2 large refrigerators and 2 under-counter refrigerators.

• 8-burner gas hob.

• 2 microwave ovens.

• 3 deep fryers.

• Dishwasher.

• Citrus juicer.

• Food processor.

• Kitchen scales.

• Hand blender.

• Sinks.

• 6 worktables.

• Plenty of pots, pans, bowls, cooking utensils, etc.

• Cutlery, crockery, etc.

 

Bedrooms

 

Are the beds made up on arrival?

Yes.

 

Are coffee and tea-making facilities available in the rooms?

Every room has a Nespresso coffee machine with 4 Nespresso capsules and a kettle.

 

How many people can sleep in the holiday home?

The holiday home accommodates 21 people. We have 9 double rooms and 1 triple room. We can add another 3 single beds and 3 baby cots. If you also book the glamping tents and/or additional tents, up to 40 people can stay overnight. Each glamping tent accommodates 4 people.

 

How many bedrooms are there?

There are 10 bedrooms in the holiday home. The room arrangement is as follows:

• 1 triple room with an en-suite bathroom with toilet, washbasin and rainfall shower. 

• 8 double rooms with en-suite bathrooms with toilet, washbasin and rainfall shower. 

• 2 double rooms with a washbasin. The shower and toilet are separate and are not directly connected to these two rooms.

The 2 glamping tents together accommodate 8 people. Each glamping tent has 2 double beds. The glamping tents can be booked separately.

 

How are the rooms arranged? IN ROOMS 1, 2, 5 AND 7, the beds can be separated. Please let us know if you would like this option so that we can make them up as single beds.

Room 1: 1 double bed with bathroom.

Room 2: 1 double bed with bathroom.

Room 3: 3 single beds with bathroom.

Room 4: 2 single beds with bathroom.

Room 5: 1 double bed with bathroom.

Room 6: 2 single beds with bathroom.

Room 7: 1 double bed with bathroom.

Room 8: 2 single beds with bathroom.

Room 9: 1 single bed with washbasin (shower and toilet nearby).

Room 10: 1 double bed with washbasin (shower and toilet nearby).

 

Magisch Blauw tent: 2 double beds with bathroom.

Poppy Love tent: 1 double bed and 2 single beds with bathroom.

 

Do the rooms and glamping tents have air conditioning?

9 bedrooms, 2 glamping tents and the meeting room have air conditioning.

 

What should I do if the air-conditioning remote control does not work? All bedroom remote controls work with all air-conditioning units. If your remote does not work, you can use one from another room. Please also let us know so we can replace the battery.

 

Where is room 10? There is a staircase next to the veranda leading to room 10. This staircase leads only to room 10. Rooms 1 to 8 are also on the first floor, but in a different part of the building and are accessed via another staircase. Is there a room on the ground floor? Yes, room 9 is on the ground floor.

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